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Identify three variations for each process

Identify three variations for each process

Mr. Smith arrives at the office of Doctor Jones for a scheduled appointment. He checks
in as usual with the receptionist, provides money to cover his co-pay, and within 15
minutes is called back to an exam room. Once in the exam room, Nurse Adams asks
his chief compliant, takes his vital signs, and confirms his medications with the
medications listed in Mr. Smith’s electronic chart. Mr. Smith states that the reason for
his visit is that the toe nail of his right big toe has become discolored. He suspects
toenail fungus, and has tried several home remedies and over the counter antifungals,
but they have not helped. He wants to get rid of his toenail fungus. Nurse Adams asks
him to remove his shoe and sock so that Doctor Jones can look at his toe.
Dr. Jones examines the toe and also strongly suspects toenail fungus. He is
considering prescribing a new oral antifungal. He explains the available treatment
options to Mr. Smith and advantages and disadvantages of each. Mr. Smith indicates
interest in the oral antifungal option. Doctor Jones explains to Mr. Smith that some oral
antifungals in a small percentage of patients cause liver problems, and that if Mr. Smith
wants to try the medication, he needs to draw blood for a panel of liver tests before he
starts the medication to make sure that his liver function is normal, and after he has
taken the medicine for a while, to make sure that he is tolerating the oral antifungal. Mr.
Smith agrees.
Nurse Adams prepares to draw two tubes of blood from Mr. Smith. In the phlebotomy
room in the office, Nurse Adams completes a lab sample requisition form, and peels
barcoded labels from the form and sticks them on the lab tubes. As each tube is filled,
Nurse Adams peels a label from the sample requisition form and sticks the label on the
tube. Immediately afterward, the tubes are placed in a centrifuge, and in cold storage
(the lab courier arrives every day at 4:30 and picks up the samples and requisition
forms). Nurse Adams returns to the exam room and explains that someone from the
office will call Mr. Smith the next day when the lab results are back. Mr. Smith thanks
Nurse Adams and the office visit concludes.

questions
* read the attached scenario. List the generic clinic processes that are explicitly described in the scenario. For each generic process, list three variations that you think are common and three likely exceptions.
*Identify all generic processes described in the scenario
* Identify three variations for each process
*Identify three exceptions for each process

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