Discuss how you can apply the learning outcomes of this course to your professional and personal life.
Week 1 dq1 “HCOs” Please respond to the following: · Should the text have started with, “Building healthy communities is the focus of HCOs, including patient care but going well beyond”? Explain your answer. [http://www.bezern.com/] · Examine the major components of the U. [http://www.bezern.com/]S. [http://www.bezern.com/] health care system to determine where the greatest opportunity for improvement exists. [http://www.bezern.com/] · Provide examples of some of the “going well beyond” activities. [http://www.bezern.com/] Week 1 dq2 “Transformational Management” Please respond to the following: · Why do high-performing HCOs strive for transformational styles? · Propose ways that accountability can be achieved in high-performing, transformational HCOs. [http://www.bezern.com/] · How comfortable would you be working in a high-performing, transformational organization? · Compare and contrast how political, economic, and social forces have influenced changes in the United States’ healthcare system. [http://www.bezern.com/] week 2 Week 2 dq1 “Leadership” Please respond to the following: · Explain and defend your views on each of the following statements: o “Managers do not give orders. [http://www.bezern.com/]” o “Managers do not make decisions. [http://www.bezern.com/]” o “Managers spend a lot of time listening. [http://www.bezern.com/]” o “The governing board’s calendar ultimately forces a decision. [http://www.bezern.com/]” o “Imagination is an important managerial skill. [http://www.bezern.com/]” Week 2 dq2 “Operational Leadership” Please respond to the following: · Create a scenario that depicts how a first-line leader should act to fulfill the purpose and functions of operational leadership in his or her area. [http://www.bezern.com/] · Determine how the senior leadership team knows that it has fulfilled the purpose and function of operational leadership well. [http://www.bezern.com/] · How do individual senior leaders evaluate their own contribution? =”msonormal”> week 3 Week 3 dq1 “Governance” Please respond to the following: · Should every community have its own healthcare organization with its own mission, or should hospitals be like Wal-Mart, where the mission is set once for the world? State your position. [http://www.bezern.com/] · If there is a virtue to individual community missions, determine what is it, and how a local governing board should establish a mission. [http://www.bezern.com/] Week 3 dq2=”msonormal”> (THIS VIDEO LOOKS AT SOME DIFFERENT OUTCOME MEASURES AND THE FACT THAT THE ISSUE IS NOT ONLY HAVING OUTCOMES, BUT BEING ABLE TO APPLY THEM TO PATIENT CARE. [http://www.bezern.com/] ) “Clinical Performance” Please respond to the following: · Why should clinical performance be focused on outcomes? · How do you differentiate the concepts of quality, appropriateness, economy, and efficiency? · Analyze the way that medical decisions are made and explain why it is important that medical decisions involve probabilities. [http://www.bezern.com/] HEALTH OUTCOMES MEASUREMENT IN ORTHOPEDIC HOSPITAL =”msonormal”> =”msonormal”> WEEK 4 Week 4 dq1 “Physician Relationships” Please respond to the following: · The traditional model of hospital privileges and fee-for-service practice can be described as a partnership, a sharing of responsibility between the physician and the institution. [http://www.bezern.com/] Examine what each party does in this partnership to contribute to the partnership, and what each expects to get from it. [http://www.bezern.com/] · Assess how this partnership between the physician and the healthcare organization is changing in the 21st century. [http://www.bezern.com/] Week 4 dq2 “Nursing” Please respond to the following: · In view of a national nursing shortage and inadequate numbers of nursing faculty for increasing enrollments, determine the recommendations would you make to ensure an adequate supply of nurses in your organization. [http://www.bezern.com/] · Evaluate the key nursing performance measures by which a healthcare organization may monitor nursing effectiveness. [http://www.bezern.com/] week 5 Week 5 dq1 “Clinical Support Services” Please respond to the following: · Patient scheduling is often an issue that involves several Clinical Support Services (CSSs). [http://www.bezern.com/] Some CSSs must be scheduled in specific sequence, requiring the patient to be moved from place to place. [http://www.bezern.com/] Delays should be minimized, but service times are not always predictable. [http://www.bezern.com/] Propose ways that an excellent organization would address these scheduling problems. [http://www.bezern.com/] · Illustrate the primary role of the managers in Clinical Support Services in providing and improving quality patient care. [http://www.bezern.com/] Week 5 dq2=”msonormal”> “Approach to Clinical Support Services” Please respond to the following: · A small hospital in a well-managed healthcare system can consider three ways to obtain clinical support services: “stand alone” (hire its own healthcare professionals); “outsource” (buy services from local providers); and “affiliate” (arrange for training, procedures, and supervision through its system). [http://www.bezern.com/] Determine how the organization should come to a decision regarding which approach to providing CSSs is preferable. [http://www.bezern.com/] · Who should be involved in that decision? =”msonormal”> · Assess the primary performance measure used to evaluate the effectiveness of CSSs. [http://www.bezern.com/] week 6 “Acute Care” Please respond to the following: * Evaluate how need, demand, quality, and customer (patient) satisfaction for prevention and non-acute services are measured. [http://www.bezern.com/] * How should these performance outcomes data be used in managerial decision making to improve patient care services? week 6 disscusion 2 “Community Health” Please respond to the following: * Explain whether or not you believe a community hospital should promote health, disease prevention, and chronic disease management when these efforts will lead to a loss of revenue for inpatient care and complex treatments. [http://www.bezern.com/] Support your answer. [http://www.bezern.com/] * Propose how you would present this case to a governing board. [http://www.bezern.com/] week 7 “Performance Measure” Please respond to the following: * A clinic service wants to add a new performance measure that deals with service delay –the number of minutes after patient arrival that a given event occurs. [http://www.bezern.com/] Create three questions that should be asked about the clinic service’s proposed performance measure. [http://www.bezern.com/] Provide a rationale for each question. [http://www.bezern.com/] * Determine if this request to add a new performance measure should be taken to the Definitions and Standards Committee. [http://www.bezern.com/] Support your answer. [http://www.bezern.com/] * Identify three (3) electronic bibliographic resources that a clinic service manger could use to identify the performance parameters upon which this proposed performance measure would be based. [http://www.bezern.com/] week 7 diss 2 “Customer Loyalty” Please respond to the following: * Evaluate the concept used by human resource managers that worker loyalty promotes customer loyalty. [http://www.bezern.com/] * Create two scenarios in which worker loyalty may not promote customer loyalty week 8 “Growing and Aging Community” Please respond to the following: * To accommodate a rapidly growing and aging community, it is necessary to expand capacity for long-term care by constructing a new hospital wing. [http://www.bezern.com/] Rate the primary health concerns for this patient population. [http://www.bezern.com/] * Evaluate how your expansion plan and design would meet this population’s medical needs and improve patient satisfaction. [http://www.bezern.com/] diss 2 “Mercy Hospital” Please respond to the following: * At Mercy Hospital, the clinical service line managers have improved their internal operations, but the total cost is still substantially above benchmark. [http://www.bezern.com/] Imagine that you are the financial manager. [http://www.bezern.com/] Describe how you would respond if a clinical service line reports that it is unable to improve its costs next year because the burden of transfer charges and allocated overhead are too great. [http://www.bezern.com/] * Determine the performance measure that Mercy should use to evaluate the effectiveness of the clinical service line managers from a financial management perspective. [http://www.bezern.com/] week 9 week 9 discussion “Budgeting” Please respond to the following: * Imagine that you are planning a two-hour initial discussion about budgeting and capital purchases for newly appointed first-line supervisors. [http://www.bezern.com/] Determine the topics you would include and explain why. [http://www.bezern.com/] * Describe the three primary health care provider taxonomies, including the classifications for each taxonomy. [http://www.bezern.com/] week 9 disscussion 2 “Competing Hospitals” Please respond to the following: * A competing hospital applies to the local zoning board to open a new hospital in a rapidly growing affluent part of town. [http://www.bezern.com/] Determine what information senior management will want from the planning and consulting department and why. [http://www.bezern.com/] * Assess the performance measures by which senior management will evaluate the effectiveness of the planning and consulting department regarding the department’s role in the justification of the new hospital. [http://www.bezern.com/] week 10 “Marketing Strategy” Please respond to the following: * Imagine that your organization is seeking a marketing strategy to promote the development and implementation of a well-baby program. [http://www.bezern.com/] Create questions that will address the “Four Ps” of marketing, namely, product, place, price, and promotion. [http://www.bezern.com/] * Select the technology and information resources you would need to research the marketing strategy for the well-baby program from a managerial perspective. [http://www.bezern.com/] week 10 disscussion 2 “Listening” Please respond to the following: * Evaluate how listening affects a performance improvement team designing a major physical facility renovation in a healthcare organization. [http://www.bezern.com/] * Examine the relationship between strategic positioning and improved market performance. [http://www.bezern.com/] week 11 week 11 discussion “Course Conclusion” Please respond to the following: * You have just completed 10 weeks of the health services organization management course. [http://www.bezern.com/] Imagine you have been asked to create a one-day training course highlighting the important elements you have learned about in the past 10 weeks. [http://www.bezern.com/] * Create a hierarchy of five (no more or no less) of the most important topics that you feel need to be addressed in this one-day course that best fits the course title of “Health Services Organization Management: The Essentials Presented in One Day. [http://www.bezern.com/]” Give a detailed rationale for each of the five topics. [http://www.bezern.com/] week 11 dis 2 “Course Summary” Please respond to the following: * Discuss how you can apply the learning outcomes of this course to your professional and personal life. [http://www.bezern.com/] * Using 140 characters or less (the length of a Tweet), summarize the importance of this class to someone unfamiliar with the concepts. [http://www.bezern.com/] * =”msonormal”>